CLICK DIGITAL FLYER - PRIVACY & DATA PROTECTION POLICY

1.WHO WE ARE

Click Digital Flyer Limited ("we", "us", "our") Company Registration: 13606376 (England and Wales) Email: info@clickdigitalflyer.co.uk

2.DATA WE COLLECT AND PROCESS

Personal Data We Collect: Names, Email addresses, Business addresses, Payment information, QR code usage data, Digital flyer interaction data, Website usage information, Customer service communications.

3.HOW WE USE YOUR DATA

We process your data to: Provide our digital flyer software services, Set up and maintain your account, Process payments, Send service updates, Track QR code usage, Monitor software performance, Respond to support requests, Improve our services, Comply with legal obligations

4.LEGAL BASIS FOR PROCESSING

We process data under: Contract performance, Legal obligations, Legitimate business interests, Explicit consent where required

5.YOUR RIGHTS

You have the right to: Access your data, Correct your data, Delete your data, Restrict processing, Data portability, Object to processing, Withdraw consent, Lodge complaints with supervisory authorities

6.DATA RETENTION

We retain data for: Active accounts: Duration of service plus 6 years, Financial records: 7 years, Marketing data: Until consent withdrawal, QR code analytics: 24 months, Usage statistics: 12 months, Support communications: 3 years

7.DATA SECURITY

We protect your data through: SSL/TLS encryption, Secure data storage, Access controls, Regular security updates, Staff training, Security audits

8.DATA SHARING

We may share data with: Payment processors, Cloud service providers, Analytics services, Support services All third parties are GDPR compliant and based in the UK/EEA or have appropriate safeguards.

9.DATA BREACHES

In case of a breach, we will: Notify authorities within 72 hours, Inform affected individuals if high risk, Document the breach, Take remedial action, Review and update security.

10.CONTACT US

For data protection queries: Email: support@clickdigitalflyer.co.uk Response time: Within 48 hours Data requests processed within 30 days.

11.UPDATES

We regularly review this policy and will notify you of significant changes. Last updated: April 23, 2025.

12.COMPLAINTS

You have the right to complain to the Information Commissioner's Office (ICO) if you believe we have not handled your data properly.

13.INTERNATIONAL TRANSFERS

Data is primarily stored in the UK/EEA. Any international transfers use appropriate safeguards and standard contractual clauses.